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I was gifted a 2 Night gift voucher for Songbirds last year. Although technically it had expired staff made every effort to accommodate our final booking date. It was unfortunate that the restaurant had been closed as our voucher included a degustation meal. However every effort was made again by Songbirds staff to accommodate this change with the prompt provision of a dinner platter and included breakfasts. Upon arrival having suffered through the afternoon freeway traffic & running late we were pleasantly surprised to find that we had been upgraded to the executive Villa. Fantastic !We enjoyed our stay at Songbirds. There were many positives and only some small negatives, i must stress these negatives are very small and do not outweigh the positives.Positives included the helpful staff, the organic garden is great and you can even get your own fruit and fresh eggs upon request. The room and facilities are well designed & decorated.Small negatives for us were, Sleeping with the window open i was woken early by the Saturday morning traffic on the main road, this was not an issue on Sunday however. It would have been nice to have had more green edibles with our dinner platter. (We should have organised this in advance so our fault). Staff again tried their utmost to accommodate our food desires even though it was late in the day. A slightly greater volume of milk in the otherwise great breakfast baskets supplied would have suited my particular morning Latte and cereal requirements, but again we did not request this in advance.The room itself although mostly impeccably clean and well presented did have some areas that needed (at least to pacify our OCD) a little more five star attention. To be fair i'm talking spiderwebs on cornices and a little scale residue on shower screens plus the odd bit of mould up high in the bathroom tiles etc. This would be easy for management to remedy i suggest by allocating periodically a little additional time resource to cleaning staff it would seem.All in all we enjoyed our stay and would recommend Songbirds as a good option for a short stay in the scenic rim. Oh and thank you songbirds for the complimentary bag of fresh limes on checkout.......
We loved that Leanne and Bonnie did everything possible to ensure our day was beyond magical and perfect. The venue was spectacular and the service from everyone was amazing. The catering from eat Drink was incredible and received very positive comments from all our guests.Would we have changed anything? Not a single thing, we enjoyed every second. THANK YOU from the bottom of our hearts.
On the 3rd December we organised a Xmas lunch for our gourmet club. I could not fault the service and the food was spot on. That made for a very happy event for our members and guests. We were offered a choice of three alternate drops for each course and that worked out beautifully. I had so many compliments on the day from everyone who attended. A very happy day indeed.
"Put this on your list to visit!"Songbirds Rainforest Retreat makes you feel relaxed and calm as soon as you pull up at reception. Sharon and Michael make you feel very welcome as they check you in.The Villas are beautifully appointed, quite large with beautiful decks to sit out and enjoy the sounds of the rainforest. I would recommend having them make you a dinner platter up to enjoy in the comfort of your villa.The view from the Spa Bath straight into the Rainforest - well you could sit there for hours.As a Travel Agent I stay in many places around the world and Songbirds is a really special place!Thank you Bonnie, Chrissy, Sharon and Michael for your hospitality. We will be back to experience the mountain in Winter.